OpenViBE Bug Tracker

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IDProjectCategoryView StatusDate SubmittedLast Update
0000212openvibe-windows-installerbug reportpublic2023-03-08 17:592023-03-08 18:25
Reporterarayes2000 
Assigned To 
PriorityhighSeveritymajorReproducibilityalways
StatusnewResolutionopen 
PlatformOSWindows 10 Home Single LanguageOS Version22H2
Summary0000212: Directx won't install due to connection timeout
DescriptionEverytime I try to re-setup openvibe 64-bit this message appears:
"Download Failed: timed out on connecting
Check your internet connection and firewall settings.
Direct X won't be installed and 3D functionalities won't be available...
You can install Direct X later to enable 3D functionalities !"

I have good internet connection and have disabled the firewall and the error still appears.

I have attached an image of the message.
TagsNo tags attached.
Attached Filesjpg file icon setup error.JPG [^] (45,733 bytes) 2023-03-08 17:59

- Relationships

-  Notes
(0001299)
thomas (administrator)
2023-03-08 18:25

Indeed, there is an issue with the installer.

I think it went under our radar because most machines have directX installed.

In order to successfully install OpenViBE, please install DirectX manually first (you can get it from microsoft website).

Let us know how you get on. In the meantime, I create a ticket to fix this in the installer.

- Issue History
Date Modified Username Field Change
2023-03-08 17:59 arayes2000 New Issue
2023-03-08 17:59 arayes2000 File Added: setup error.JPG
2023-03-08 18:25 thomas Note Added: 0001299


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