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Unsupported file format. Please use only WAV or OGG files

Posted: Mon Dec 03, 2018 12:30 pm
by RadhaKumari
I recently downloaded the 64 bit version of Open vibe and ran the scenario erp-2-record-signal.xml. While it used to run smoothly before on previous version of Open Vibe(I guess 32 bit versions) , now I get the error: Unsupported file format. Please use only WAV or OGG files
I gave the correct path , all required administrative privileges, but in vain.
What is the possible problem here, and can it be rectified? The full error is:
[ ERROR ] At time 0.000 sec <Box algorithm::(0x00003631, 0x00001ebf) aka Sound Player> ALUT initialization returned a bad status.
[ ERROR ] At time 0.000 sec <Box algorithm::(0x00003631, 0x00001ebf) aka Sound Player> ALUT ERROR:
No ALUT error found
[ ERROR ] {Error description} : {Box algorithm <Sound Player> initialization failed}, {Error type} : {ErrorType::Internal (code 2)}, {Error location} : {C:\ovm-m\sdk\kernel\src\kernel\player\ovkCSimulatedBox.cpp::105}
[ ERROR ] {Error description} : {Failed to initialize player}, {Error type} : {ErrorType::Internal (code 2)}, {Error location} : {C:\ovm-m\sdk\kernel\src\kernel\player\ovkCPlayer.cpp::212}
[ ERROR ] The player could not be initialized.
[ ERROR ] At time 0.000 sec <Box algorithm::(0x00003631, 0x00001ebf) aka Sound Player> Unsupported file format. Please use only WAV or OGG files.
[ ERROR ] {Error description} : {Box algorithm <Sound Player> uninitialization failed}, {Error type} : {ErrorType::Internal (code 2)}, {Error location} : {C:\ovm-m\sdk\kernel\src\kernel\player\ovkCSimulatedBox.cpp::126}
[ ERROR ] The initialization of player failed. Check the above log messages to get the issue.

Re: Unsupported file format. Please use only WAV or OGG file

Posted: Tue Dec 04, 2018 3:30 pm
by jtlindgren
Hi,

thats probably the sound player box. It works for me on Windows 10 + 64bit build, but I think I saw the same error on a virtual machine without soundcard emulation.

Do you get the same result with the sound player tutorial?


Cheers,
J.

Re: Unsupported file format. Please use only WAV or OGG file

Posted: Tue Dec 04, 2018 5:12 pm
by RadhaKumari
yes, the same errors

Re: Unsupported file format. Please use only WAV or OGG file

Posted: Sat Dec 08, 2018 9:03 am
by jtlindgren
Not sure what could be wrong. If the audio part of the scenario is not critical to you, you can remove or disable the box to sidestep the problem.

Do other users have issues on 64bit version of OV with the sound player or does it work?

Long term solution might be to develop a more modern box with something other than ALUT, if the reason for the issue is somehow that ALUT is not actovely maintained. Maybe implementation on directx could be an option on Win.


Best,
Jussi

Re: Unsupported file format. Please use only WAV or OGG file

Posted: Thu Feb 14, 2019 10:10 am
by Thibaut
I dig up this post a bit. I have the same problem at home, I had to install OpenAl (download from their official website) for it to work.
Thibaut